Undergraduate Library Billing Inquiry

Library Account Questions

Completion of this form does not guarantee the removal or adjustments of library fines. The Undergraduate Library Billing Department will respond to your inquiry in 1-2 business days.

1. First Name

2. Last Name

3. Email address

Your Library ID starts with "20111" and can be found on your iCard or Courtesy Card.

4. Library ID

Your Library ID starts with "20111" and can be found on your iCard or Courtesy Card.

limited to 14 characters.

5. UIN

limited to 9 characters.

Fines are generally not waived due to the following circumstances:

Material loaned to another person
Renewing overdue items
Returning loanable technology items to a book drop
Attempt to return materials after hours
Financial hardship
Lack of knowledge or understanding of Library policies or fines
Non-receipt, late receipt, or inattention of library reminder notices

For additional questions after you submit the form, please contact uglcirc@library.illinois.edu.

6. Please tell us why you are contacting the Undergraduate Library Billing Department, giving us as much detail as possible to help us understand the situation.

Fines are generally not waived due to the following circumstances:

Material loaned to another person
Renewing overdue items
Returning loanable technology items to a book drop
Attempt to return materials after hours
Financial hardship
Lack of knowledge or understanding of Library policies or fines
Non-receipt, late receipt, or inattention of library reminder notices

For additional questions after you submit the form, please contact uglcirc@library.illinois.edu.

7. If you have files related to your inquiry, please upload them here. (maximum file size: 15M)

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