Illinois Premium Seating Customer Service Team – Application for Employment

Illinois Premium Seating Customer Service Team – Application for Employment

Which position are you applying for? (select all that apply)

Which position are you applying for? (select all that apply)

 

 

 

 

answer must be phone number with area code like 217-333-1000

 

answer must be phone number with area code like 217-333-1000

 

answer must be phone number with area code like 217-333-1000

 

 

requiredAre you eligible to work in the United States?

requiredAre you eligible to work in the United States?

requiredAre you the age of 18 or older?

requiredAre you the age of 18 or older?

requiredAre you a University of Illinois retiree and/or SURS Annuitant?

requiredAre you a University of Illinois retiree and/or SURS Annuitant?

requiredAre you currently employed by the University of Illinois?

requiredAre you currently employed by the University of Illinois?

If Yes, are you a benefit-eligible employee?

If Yes, are you a benefit-eligible employee?

requiredAre you a University of Illinois Undergraduate Student?

requiredAre you a University of Illinois Undergraduate Student?

If Yes, Will you be enrolled in 6 credit hours or more in the Fall Semester?

If Yes, Will you be enrolled in 6 credit hours or more in the Fall Semester?

If Yes, Are you a graduate student?

If Yes, Are you a graduate student?

requiredAre you available for ALL customer service team trainings and ALL University of Illinois Football home games during the upcoming football season?

requiredAre you available for ALL customer service team trainings and ALL University of Illinois Football home games during the upcoming football season?

If applying for Customer Service Team Member, please rank positions in order of preference (with 1 being the highest and 5 being the lowest, descriptions attached):

19. If applying for Customer Service Team Member, please rank positions in order of preference (with 1 being the highest and 5 being the lowest, descriptions attached):
 
 
 
 
 

 

Please provide at least two references (required).
Letters of recommendations (from references and/or others) also requested but not required.

Please provide at least two references (required).
Letters of recommendations (from references and/or others) also requested but not required.

 

 

 

 

 

 

Notes: Some positions require stading for long periods of time. Many positions do NOT allow for any viewing of game. Thank you for taking your time to fil out this information.

Customer Service Team Member Posts

Gateworkers - The gateworkers at gate 16 and 18 will be primarily responsible for insuring all individuals entering the premium seating areas have proper ticket or credential.

Greeters - At the entrances/exits of the four premium seating levels we have greeters stationed to offer that extra touch of friendliness and hospitality. Greeters will also be responsible for checking tickets or credentials to insure patrons are entering an area they have access to.

Stairwell Attendant - Team members will be located at the entrance and exit of each stairwell. These individuals will be responsible for greeting and directing guests that use the stairwells. As well as adding a touch of hospitality, this individual will also check tickets and credentials of the guests that use the stairwell to ensure they are only entering areas they have access to. Lastly, these attendants will insure guests are abiding by food or drink control policies if using stairwells.

Usher - Team members will be located at each of the doors leading to the seating area in the Colonnades Club. From this location, these team members will open the door and assist guests to their seats. Following the game, a walk-thru of the seating areas should be completed to pick up trash items. Pre-game, seats must be wiped down to ensure an optimal guest experience (Colonnades Club).

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